Best Auto Dialer for Insurance Agents: Top 5 Picks for 2024

Tired of wasting time manually dialing phone numbers? For sales and customer service teams, it’s one of the most repetitive tasks. Dialing a wrong number, redialing, and waiting for connections can slow down your productivity.

This is where auto-dialers come in. Auto-dialers automate the calling process, allowing you to focus on conversations rather than typing in numbers.

Want to know how they work and why they're a must-have for businesses? Let’s break it down.

What is an Auto Dialer?‍

An auto dialer, also known as an Automatic Telephone Dialing System (ATDS), is a smart tool that stores or generates phone numbers and dials them automatically. This technology simplifies outbound calling by eliminating the need for manual dialing, streamlining the process for agents.

Why Do Insurance Agents Need One?

Auto dialers can handle various types of number lists, whether generated or pre-ordered, making them adaptable for different calling strategies. This efficiency helps insurance agents optimize their outreach, saving time and increasing productivity.

Benefits for Insurance Agents

Auto dialers have a big influence on how well insurance sales work giving agents many perks:

1. Higher Output: Auto-dialing lets agents call more people in less time. This jump in output gives them a chance to reach more potential customers, which can lead to more sales.
2. Better Lead Handling: When linked with CRM, auto dialers help agents keep tabs on, grow, and turn leads into customers more . This link makes sure all talks with customers are recorded and easy to find, which helps create better ways to follow up.
3. Stronger Customer Talks: By saving time that used to go into dialing by hand, agents can spend more time having real conversations with possible buyers. This can make customers happier and might lead to more sales.
4. Steady Follow-up: Auto dialers make sure agents follow up with prospects on time and . This matters a lot in insurance where you often need to contact people several times to make a sale.
5. Money-Saving: Auto dialers help insurance agencies cut down on labor costs and save resources by making operations smoother and increasing the number of calls. This leads to better returns on sales campaign investments.
6. Rule-Following: Many auto dialers come with tools to help companies stick to rules like the Telephone Consumer Protection Act (TCPA) and Do-Not-Call lists. This cuts down on the chance of getting into legal trouble.

Key Features to Look For

When picking an auto dialer for insurance agents, you should keep these key features in mind:

1. CRM Integration: Your customer databases need to sync up with the dialer. This gives agents quick access to policyholder info, which helps them manage leads better.
2. Call Recording and Analytics: These tools let you check call quality and make your team's performance better. They do this by capturing and looking at conversations.
3. Voicemail Drop: This feature allows agents to leave pre-recorded messages when no one answers. It saves them a lot of time.
4. Local Presence Dialing: When the dialer shows local area codes more people tend to answer. This happens because folks are more likely to pick up calls from numbers that look local.
5. Adaptable Call Scripts: Giving agents flexible scripts for different insurance situations can boost call quality and consistency.
6. Multiple Communication Channels: Adding SMS and email options for follow-ups and booking appointments makes overall communication more effective.
7. Voicemail Detection: This feature helps agents avoid wasting time on calls no one answers and lets them leave pre-recorded messages when it makes sense.
8. Flexible Caller ID: The option to show different caller IDs based on the campaign or area being called can increase answer rates and build trust.
9. Call Planning: Tools that let agents plan calls and set reminders help manage follow-ups and keep communication with leads steady.

By using these features, insurance agents can improve their outreach work making meaningful connections and boosting business growth. As the insurance world keeps changing, auto dialers have become a must-have tool for agents who want to stay competitive and productive in their sales work.

Top 5 Auto Dialers for Insurance Agents in 2024

1. PowerDialer AI

PowerDialer AI is a top pick for insurance agents who want to improve their sales output. This cloud-based auto dialer for insurance agents has features to simplify outbound calls and make customer interactions better. Its automated dialing helps agents make more calls each day letting them reach more potential clients in less time.

PowerDialer AI has a key feature - it connects with CRM systems. This lets agents get customer info right away during calls. Such a connection helps to handle leads better and tailor talks based on the client's past. The software also records calls, so agents can listen back to improve quality and train.

PowerDialer AI has a local presence feature that shows a local area code when calling, which makes prospects more likely to pick up. This can help insurance sales where you need to build trust with potential clients. The system also lets agents drop pre-recorded voicemails when no one answers.

PowerDialer AI's pricing is the most Cost-effective in the market, with basic plans starting at $79 a month and going up to $129 a month for more advanced stuff. The price depends on how many lines you need and what extra features you want so it works for agencies of all sizes.

2. Phoneburner

The next auto dialer we'll look at is PhoneBurner, a strong tool that many insurance agents like. PhoneBurner gives you a cloud-based power dialer with CRM features built in aiming to boost sales functions. You can change the dialer to fit your needs letting agents create their own call scripts and handle their work better.

What makes PhoneBurner stand out is how it gets rid of pauses before dialing, which means fewer dropped calls and better call quality overall. This helps insurance agents who need to make lots of calls while still talking with possible clients.

The software also has email and SMS marketing features allowing agents to contact prospects through different channels. Quick lead distribution makes sure new leads go to available agents right away boosting the chances of turning them into customers.

PhoneBurner's pricing begins at about $149 for each user every month, with lower rates for yearly plans and bigger teams.

3. Nextiva

Nextiva, our third choice, stands out because it has built-in Do Not Call (DNC) rules making it a great option for insurance agents who worry about following regulations. This internet-based communication system offers complete auto-dialing features while making sure all legal and quality standards are met.

Nextiva's auto dialer has a smooth connection with popular CRM systems, which helps manage calls well and automate workflows. The system also gives detailed call data, which helps agents and bosses see how well they're doing and find ways to get better.

One thing that makes Nextiva special is that it lets agents talk to clients in many ways, like by phone, email, or chat. Clients can choose how they want to talk. This can be helpful in insurance where different clients like different ways of talking.

The cost for Nextiva's auto dialer usually runs from $20 to $30 for each user each month. The exact price depends on what features you pick and how long your contract is.

4. JustCall

JustCall, an AI-driven customer communication platform, holds the fourth position on our list. This auto dialer for insurance agents has strong features to make outbound calling operations smoother. It integrates with CRM systems to enable quick call management and to automate workflows, which makes it a productive tool for insurance sales teams.

JustCall's AI-powered features include smart call routing, which sends calls to the best-suited agent based on several factors like skill level and when they're free. The platform also provides in-depth call analytics and reporting tools giving useful insights into how agents perform and how well campaigns work.

Another key feature is JustCall's support for international calls, which helps insurance agencies with clients worldwide. The platform also records calls and transcribes them making it easy for agents to check and study their talks.

JustCall's prices start at about $25 for each user every month, with more expensive plans offering extra advanced features.

5. Five9

Five9 completes our top 5 list. It's a full-featured predictive dialer that gives insurance agents plenty of useful tools. Five9's cloud platform supports many communication channels, so agents can talk to customers how they like - by phone, email, or chat.

Five9's predictive dialing system balances call speed to help agents work better while keeping hang-ups low. This can help insurance companies reach more people without losing call quality.

The platform has the ability to integrate  working with different CRM systems and other software tools that insurance companies often use. This integration lets agents get to customer info and communication tools all in one place making their work easier.

Five9 also provides advanced tools to monitor calls and coach employees. These can help train new insurance agents and keep customer interactions top-notch. The platform's cost depends on what each agency needs, with plans starting around $100 for each user every month.

Comparing the Top 5 Auto Dialers

Ease of Use

When talking about how easy they are to use:

• ‍PowerDialer AI and PhoneBurner lead the pack among the top 5 auto dialers for insurance agents. These platforms have user-friendly interfaces and set up , so agents can start using them right away.
• ‍PhoneBurner lets you send personalized emails and leave pre-recorded voicemails with just one click, which speeds up outreach.
• Nextiva and JustCall also have easy-to-use interfaces making it simple for agents to find their way around and handle their calls.

• ‍Five9 uses cloud technology to give insurance pros a single dashboard, which makes everything easier to manage.

Integration Capabilities

Connecting with existing CRM systems plays a key role for insurance agents, and all five auto dialers shine in this aspect.

• ‍PowerDialer AI and PhoneBurner have smooth CRM links giving agents quick access to customer data during calls.
• ‍Nextiva works with well-known CRMs like HubSpot, Salesforce, and Zendesk making one-click calling possible and boosting outbound productivity.
• ‍JustCall's AI-powered platform ensures fast call handling and workflow automation through CRM connections.
• ‍Five9 has wide-ranging integration abilities allowing it to work with various CRM systems and other software tools insurance companies often use.

Pricing

The cost of the top 5 auto dialers for insurance agents are as follows:

• ‍PowerDialer AI has reasonable prices beginning at $79 a month for basic features and going up to $129 a month for advanced options.
• ‍PhoneBurner charges about $149 per user each month to start, with price cuts for yearly subscriptions and bigger teams.
• ‍Nextiva's auto dialer costs between $20 and $30 per user , based on the features you pick and how long your contract is.
• ‍JustCall's prices start around $25 per user each month, and you can get more advanced features with pricier plans.
• ‍Five9 tailors its pricing to what each agency needs, with plans starting at about $100 per user.

Customer Support

Insurance agents who use auto dialers for their day-to-day work need good customer support. The info we have doesn't say much about the specific support each platform offers. But it's good to remember that trusted auto dialer companies have a lot of ways to help. They might have phone help, email support, chat options, and guides or FAQs. When insurance agents pick an auto dialer, they should think about what kind of help they can get and how good it is. This way, they can fix any problems that come up .

Unique Features

The top 5 auto dialers for insurance agents each have standout features that make them unique.

• PowerDialer AI shows local area codes, which helps more people pick up the phone.
• ‍PhoneBurner cuts out delays before dialing leading to fewer dropped calls and better call quality.
• ‍Nextiva comes with built-in tools to follow Do Not Call (DNC) rules keeping agents in line with regulations.
• ‍JustCall uses AI to route calls  sending them to the right agent based on things like how skilled they are and if they're free.
• Five9 has an algorithm that predicts the best time to dial, which helps agents make the most calls while keeping hangups low. This makes it helpful for insurance agencies that want to reach out to more people more.

PowerDialer AI is the best auto dialer for insurance agents

Insurance agents who actively use auto dialers has revealed PowerDialer AI as a standout solution for insurance agencies seeking to enhance customer interactions.

PowerDialer AI focuses on boosting agent efficiency and customer experience through its:

• Cloud-based system
• Smooth CRM integration
• User-friendly interface

Features such as local area code display, high-quality calls, and robust analytics can significantly improve your outbound calling efforts.

If maximizing agent productivity and having positive customer relationships are central to your agency's goals, PowerDialer AI might be the perfect fit. Consider exploring PowerDialer AI today to streamline your sales operations and stay competitive in the fast-paced insurance market.

‍

Take your cold calling game to the next level with PowerDialer AI.

‍Try it for free now to see it in action!

FAQs

How much does an auto dialer cost?

Auto dialer prices can change starting from $22.00 to $49.00 each month. But extra fees for features like IVR (Interactive Voice Response) can range from $138.00 to $694.00 per month.

How Many Calls Can an Auto-Dialer Make?‍

The number of calls an auto-dialer can handle varies based on the dialing mode. A progressive dialer typically makes around 60-80 calls per hour, while a predictive dialer can manage between 100-200 calls. For a power dialer, the average call rate is between 60-70 calls per hour, balancing efficiency and personalization.

What Is the Difference Between an Auto-Dialer and a Power Dialer?‍

Both auto dialers and power dialers are used for outbound calling, but they function differently:

• Auto dialers automatically call numbers from a list and either play pre-recorded messages or connect live calls to agents. They can dial several numbers at once, making them ideal for high-volume campaigns.
• Power dialers, in contrast, dial one number at a time per agent, allowing more control over each interaction. They are preferred in sales environments where a personalized approach is critical for successful engagement.

Which dialer is recommended for call centers?

Call centers can use different types of dialers, like progressive and preview dialers. People often suggest PowerDialer AI, RingCentral, Aircall, Nextiva, DialerHQ, and TeleCMI. Among all these, PowerDialer has turned out to be a people favourite.

Is it legal to use auto dialers in the United States?

The Telephone Consumer Protection Act (TCPA) of 1991 controls the use of auto dialers in the US. This law bans unsolicited calls or texts made with auto dialers unless the person has given clear permission beforehand. However, some exceptions exist.