Aloware vs Koncert
AI Power dialer
Compare Aloware and Koncert's features, efficiency, and support. Learn which cloud-based dialer offers superior automation, CRM integration, and scalability for your sales team's outreach needs.
Aloware
Koncert
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Aloware
Koncert
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently
Uses AI-powered dialers that help automate prospecting and optimize call workflows that help prioritize leads and improve call efficiency
Dial tree navigation
SSO
Unified communications
Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication
Supports a multi-channel sales engagement platform which includes phone, email, video, text, and social touches, all managed within one system allowing better organization of sales touchpoints across different channels
Call transcripts
Integrations
Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality
Integrates with major CRMs such as Salesforce, HubSpot, Salesloft, Outreach, Gong, Apollo making it a powerful platform to unify sales engagement and manage prospects efficiently
Account penetration reports
Reliability
99.9% uptime across all pricing tiers
99.99% uptime across all pricing tiers
Features Conclusion
Aloware
- Aloware is a cloud-based contact center solution designed for managing both inbound and outbound communications. It offers tools like power dialers, SMS campaigns, and workflow automation, making it particularly useful for sales teams aiming to improve customer engagement and sales efficiency.
- Aloware integrates well with CRM platforms like HubSpot and Zoho, helping teams track and automate customer interactions across channels (calls, SMS, email). Its features are tailored for businesses seeking a streamlined solution for sales outreach and customer service operations.
Koncert
- Koncert is a B2B sales dialer platform that focuses on AI-driven power and parallel dialing to enhance outbound calling efficiency. Its main features include local presence dialing, AI-powered call filtering, and automated caller ID management to boost connect rates.
- Koncert integrates seamlessly with CRM systems like Salesforce and HubSpot, providing advanced reporting and real-time coaching capabilities to improve sales rep performance. Koncert is best for high-volume outbound sales teams looking to scale their operations through optimized dialing and real-time insights.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Aloware
iPro
$30 per user per month
- Unlimited Calls (US & CA)
- Clean, dedicated numbers
- 2-way SMS/MMS
- Click to call extension
- IVRs & Routing
- Live wallboard
- Call recording
- Real-time reporting
- 20+ CRM integrations
- Dial in CRM
- Mobile + desktop apps
- Local presence (Add-on)
- Alo AI (Add-on)
uPro
$60 per user per month
Features everything in iPro, plus
- Bulk SMS/MMS broadcasting
- Call & text sequences
- PowerDialer
- Call coaching, listen & barge
- Mandatory tags & dispositions
- VM drops & SMS templates
- API & Webhooks
- Advanced call routing & forwarding
- Zapier integration
Koncert
Melody
Features a AI Flow Dialer - Single Line Power Dialer
- Quick Connect
- Click To Call on the call list screen
- Analytics & Call History
- Automated Local Presence
- Remote Salesfloor
- Call Blitz Room
- Live Call Listen and Whisper
- Call Library
- Team Reporting & Configuration
Symphony
Features a AI Parallel Dialer with 1 to 4 lines
- Quick Connect
- Click To Call on the call list screen
- Analytics & Call History
- Automated Local Presence
- Remote Salesfloor
- Call Blitz Room
- Live Call Listen and Whisper
- Call Library
- Team Reporting & Configuration
Melody+
Features a AI Flow Dialer - Single Line Power Dialer along with
- AI Objection Detection
- AI Summary Notes & Transcriptions
Pricing Conclusion
Aloware
- Aloware’s pricing starts at $30 per user per month, with more advanced plans (up to $80 per user per month) offering additional features like power dialers and advanced call automation. Aloware's pricing structure supports small to large teams, making it a scalable option for businesses seeking both basic and advanced communication tools.
Koncert
- Koncert’s pricing typically starts around $40 per user per month, with a focus on its AI-powered dialers. Pricing is generally customized depending on business needs, especially for large teams requiring specialized dialing setups or real-time coaching features.
Reviews
Aloware
"A great all around softphone service"
Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.
Koncert
"Great dialer with an incredible roadmap"
Our sales team has been using the Koncert parallel dialer tool, and it has significantly transformed our workflow. The most notable benefit is the 300% increase in the speed of cold calls , which has freed up a substantial amount of time for our team to focus on prospecting and researching quality accounts. This efficiency boost has been a game-changer for us.
Integration with our CRM was seamless, making the transition smooth and hassle-free. The analytics provided by Koncert are incredibly valuable, offering deep insights that help us refine our strategies and improve our performance. Koncert’s roadmap of updates is impressive, and their communication and support has been consistently excellent. We always feel informed about upcoming features and improvements, which keeps us confident in the tool’s future.
The connection lag is minimal compared to the other dialers I took for a spin, and the transcription gives you an extra assurance going into the call to pivot if there is a slight delay which can happen sometimes.
Koncert has proven to be an indispensable asset for our sales operations, enhancing productivity and providing valuable data to drive our success.
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