Aloware vs Ricochet360
AI Power dialer
Compare Aloware and Ricochet360's features, efficiency, and support. Learn which cloud-based dialer offers superior automation, CRM integration, and scalability for your sales team's outreach needs.
Aloware
Ricochet360
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Aloware
Ricochet360
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently
doesn’t explicitly support AI for conversational intelligence although it offers automated workflows and predictive dialing, which optimize call flows and help sales reps focus on productive conversations.
Dial tree navigation
SSO
Unified communications
Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication
Integrates multiple communication channels, including voice calls, SMS, and emails, into its platform providing sufficient tools for managing multi-channel communication, focusing on sales and marketing automation.
Call transcripts
Integrations
Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality
Supports a variety of integrations, including Salesforce, Mailchimp, WordPress, and Zapier.
Account penetration reports
Reliability
99.9% uptime across all pricing tiers
Features Conclusion
Aloware
- Aloware is a cloud-based contact center platform designed for businesses looking to manage both inbound and outbound communications. It offers features like power dialers, SMS campaigns, and automated workflows to enhance sales productivity. Aloware supports multi-channel communication (voice, SMS, and email) and integrates with CRMs like HubSpot and Zoho, allowing businesses to automate lead management and customer outreach.
- Additional functionalities include call tracking, real-time analytics, and unlimited calling in certain regions, making it a well-rounded solution for sales and support teams looking to streamline communication across various platforms.
Ricochet360
- Ricochet360 is a specialized outbound-focused contact center platform that combines sales automation with CRM and lead management capabilities. It is designed to maximize outbound call efficiency through features like predictive dialing, email automation, and call analytics.
- Ricochet360 provides skills-based call routing, gamification for agents, and progressive dialing to improve sales performance. It’s particularly well-suited for high-volume call centers that need to automate lead follow-ups and customer engagement with robust CRM integration and drip campaigns.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Aloware
iPro
$30 per user per month
- Unlimited Calls (US & CA)
- Clean, dedicated numbers
- 2-way SMS/MMS
- Click to call extension
- IVRs & Routing
- Live wallboard
- Call recording
- Real-time reporting
- 20+ CRM integrations
- Dial in CRM
- Mobile + desktop apps
- Local presence (Add-on)
- Alo AI (Add-on)
uPro
$60 per user per month
Features everything in iPro, plus
- Bulk SMS/MMS broadcasting
- Call & text sequences
- PowerDialer
- Call coaching, listen & barge
- Mandatory tags & dispositions
- VM drops & SMS templates
- API & Webhooks
- Advanced call routing & forwarding
- Zapier integration
Ricochet360
Shuttle
$20 per seat billed annually
- 500 Minutes*
- Ricochet360 CRM
- Cloud Phone System
- Click-to-Call Dialing
- Preview Dialing
- Call Recording
- IVR Routing
- Additional Local Lines ($3.00 Per line)
- Additional Toll-Free Lines ($5.00 Per line)
- Perfect Voicemail
- Unlimited List Uploads
- Lead Distribution
- Call History Reporting
- Unlimited Cloud Storage
- Unlimited Call Recordings
- Virtual Training Course
- Youtube User Guide
Cruiser
$35 per seat billed annually
Features everything from Shuttle plan, plus
- 750 Minutes*
- Unlimited Texting ($0.02 per text)
Booster
$85 per seat billed annually
Features everything from Cruiser plan, plus
- 1000 Minutes*
- Local Presence
- Caller ID Masking
- Perfect Voicemail
- Progressive Dialing Technology
- Spam Guru
- Agent Performance Reporting
- Lead Performance Reporting
- Call History Reporting
- Support Ticketing System
- Customer Service Support line
- Social Media Lookup $0.03 per lookup
- Text Automation
- Email Automation
- Call Cadence Automation
Pricing Conclusion
Aloware
- Aloware’s pricing starts at $30 per user per month for its basic plan, which includes unlimited calls and basic features like CRM integration and SMS automation. Higher-tier plans, such as uPro and xPro, range from $60 to $80 per user per month, offering more advanced features like power dialers and workflow automation.
Ricochet360
- Ricochet360’s pricing starts at $165 per user per year, with a minimum monthly cost of $500 for 4-5 seats. This includes features like predictive dialing, lead management, and call analytics, making it a higher-cost option suited for businesses handling large volumes of outbound calls.
Reviews
Aloware
"A great all around softphone service"
Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.
Ricochet360
"Absolutely best tool for automation of my Telemarketing needs."
Well, it is really easy for us to automate our marketing efforts which involve constant touch with the US audience. Before we were overwhelmed with our work as all the work we did was scatterred in places. Having this tool have ahlped us save huge chunk of time.. We are talking 40% ..Review collected by and hosted on G2.com.
Well, there are very less reasons I dislike Ricochet360 ... One of them is that is this tool is pretty costly. However, it pays itself if you have a good marketing team and know how to use all its features.
It has many features like Spam Guru, expert Lead management, and marketing automation. But I am a fan that how I don't have to teach my sales staff to pick up this software and start using in not more than a half an hour call.
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