Aloware vs Phoneburner
AI Power dialer
Compare Aloware and Phoneburner's features, efficiency, and support. Learn which cloud-based dialer offers superior automation, CRM integration, and scalability for your sales team's outreach needs.
Aloware
Phoneburner
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Aloware
Phoneburner
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently
Can integrate AI-powered insights through CRM and third-party apps like Salesforce, as it offers powerful CRM and analytics tools that track email opens, call recordings, and more. This AI support helps optimize conversations and improve sales team performance.
Dial tree navigation
SSO
Unified communications
Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication
Support's multiple communication channels (e.g., email, SMS), enhancing its role as a centralized sales tool.
Call transcripts
Integrations
Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality
Integrates with over 150 different applications, including Salesforce, Zoho, HubSpot, and more, allowing seamless workflows across different platforms. This also extends to email tracking and sending one-click emails based on call outcomes.
Account penetration reports
Reliability
99.9% uptime across all pricing tiers
Features Conclusion
Aloware
- Aloware is a contact center platform designed to manage inbound and outbound communications across multiple channels, including calls, SMS, and email. It is particularly strong in sales automation, offering features like power dialers, SMS campaigns, and automated workflows. Aloware integrates with CRM systems like HubSpot and Zoho, providing seamless management of customer relationships and communications.
- Additionally, it offers real-time analytics, call tracking, and unlimited calls in the U.S. and Canada, making it a versatile solution for sales teams looking to optimize both customer service and lead engagement efforts.
PhoneBurner
- PhoneBurner is a sales dialer platform focused on improving outbound call efficiency. Its key feature is the power dialer, which automates dialing for sales teams, allowing reps to connect with prospects more quickly.
- PhoneBurner provides email follow-ups, call recording, and CRM integration to help sales reps manage large-scale outbound campaigns. It also includes features like voicemail drop and lead management. However, PhoneBurner’s strength lies in its ability to streamline high-volume calling operations, rather than offering multi-channel communication.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Aloware
iPro
$30 per user per month
- Unlimited Calls (US & CA)
- Clean, dedicated numbers
- 2-way SMS/MMS
- Click to call extension
- IVRs & Routing
- Live wallboard
- Call recording
- Real-time reporting
- 20+ CRM integrations
- Dial in CRM
- Mobile + desktop apps
- Local presence (Add-on)
- Alo AI (Add-on)
uPro
$60 per user per month
Features everything in iPro, plus
- Bulk SMS/MMS broadcasting
- Call & text sequences
- PowerDialer
- Call coaching, listen & barge
- Mandatory tags & dispositions
- VM drops & SMS templates
- API & Webhooks
- Advanced call routing & forwarding
- Zapier integration
Phoneburner
Standard
$127 per user/month billed annually
A powerful dialer and CRM solution:
- Connect via phone
- Unlimited dialing minutes
- 1-click voicemails
- Email sending and tracking
- Number reputation support
- Post-call workflow automation
- Call tracking and analytics
- Tier 1 carrier
- Soc 2 Type II Certified
- Contact imports: 10k/per user/mo
- 30 day call recording storage
Professional
$152 per user/month billed annually
Features everything from the Standard plan, plus
- Connect via browser with Softphone
- Krisp's AI-powered noise cancellation
- Open API
- Live call monitoring
- Live call coaching
- 2x contact imports: 20k/per user/mo
- 90 day call recording storage
Premium
$169 per user/month billed annually
Features everything from the Professional plan, plus
- Dedicated inbound number
- SMS text messaging
- Priority phone support
- 5x contact imports: 50k/per user/mo
- Unlimited call recording storage
A2P 10DLC approval required for SMS
Pricing Conclusion
Aloware
- Aloware offers competitive pricing, starting at $30 per user per month, with more advanced plans like uPro at $60 per user per month and xPro at $80 per user per month. These plans provide features like unlimited calls, power dialers, and workflow automation, catering to teams of different sizes and needs.
PhoneBurner
- PhoneBurner starts at $169 per user per month, with features centered around unlimited outbound calling, email automation, and lead management. While its higher cost may be more suited for teams needing high-volume dialing and automated call processes, it lacks some of the broader communication features that Aloware offers.
Reviews
Aloware
"A great all around softphone service"
Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.
Phoneburner
"Premiere Phone and Power Dialer"
I would consider PhoneBurner the premiere phone and power dialer, and the standard to which all other power dialers are compared to. To note: this is not a multiline dialer, and is not for telemarkeiting! However, if you make lots of calls to clients and referral partners to give updates, follow up on projects, and are constantly and consistanly making tons of calls everyday or week, then there is no better software or system for effecient singleline power dialing.
- The system is fluid and not buggy or glitchy
- The layout is cohesive and smooth
- There are lots of options when it comes to setting the program up how you need or prefer it for your system or processes and company
- Customer Service has been amazing: quick, highlevel of communication, and professional
The best thing for me is the fact that they are:
1. Month-to-month,
2. NO Contracts,
3. NO set up costs or fees,
AND all of this is available for a single user!
Most other compaines require at least two of those items for a single user, and some for even multiple users.
The downsides aren't many, and are not uniquie to any other platform:
- Set up time - PhoneBurner is easy to use and simple to set up, but it takes time. That being said, you can set it up quickly, but to get the most effeciency and streamlined use out of it, you have to put in some time to get it dialed in.
- Pricing - PhoneBurner is not cheap, but when comparing them across other platforms, they're on par with the cost of their competitors within this legue of quality. Although the monthly price is a bit high, the trade off is no contracts, setup costs, and minimum user requirements, which is fantastic.
- For the most part Integeration seems easy for native apps, but somewhat of a process for non-native apps
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